Chief Digital Officer
Health Standards Organization (HSO)
As Chief Digital Officer at the Health Standards Organization (HSO), Amy leads enterprise digital platforms, IT services, infrastructure and a transformation portfolio that includes digital transformation of the stakeholder experience from employees, partners and surveyors, to health service providers and patients around the world.
Prior to joining HSO, Amy traveled the world working closely with CEOs, business leaders and their customers to map exciting business opportunities to powerful strategies for intranets and digital workplace solutions. Amy has led teams of highly skilled experts in areas such as user experience, software development, business strategy, content strategy, technology architecture and big data. Amy’s clients have included Fortune 500 companies. She has led digital strategies for companies ranging from healthcare, energy, engineering, manufacturing to law firms. Amy and her teams have helped shape happier digital experiences for more than 1 million users around the world in the 36 months leading up to her departure from consulting, in Australia, Canada, Chile, China, Germany, Hong Kong, Indonesia, Philippines, Vietnam, UK and US.
Amy speaks regularly on a variety of topics including digital transformation, digital strategy, intranets, communications, governance, and user experience. Over the past two years, Amy has presented at 12 conferences across the US and Canada. Amy has a background in venture capital and entrepreneurship, a degree in electrical engineering and UX certification from the Nielsen Norman Group. One of her startups was cited in top 10 startups to watch. Amy also has over 12 years combined experience of sitting as a director on non-profit boards, and in 2015, she won a Forty Under 40 Award in her hometown of Ottawa, Canada.